I work with the public. I see people when they are at one of their lowest points. Today, I prepared someone for a very bad outcome. Then, through no action of mine, the situation changed and the outcome was as positive as it could have been, given the circumstances. The person was overjoyed, hugged me tight, and through her tears said, “Thank you for your kindness.”
Her words really struck me. I can’t recall a time that anyone has ever specifically thanked me for my kindness. I don’t believe I treated her any differently than anyone else I worked with today, yet she thought I treated her with enough kindness to warrant a very specific thanks.
I was having a slightly difficult day until I encountered this woman. I’m thankful that things worked out for her. I’m also thankful for the words she chose to give to me. Her thankfulness completely changed my day.